Overstocks2Clear forms part of the largest group of independent specialist catalogues in the country but is still family-owned and run. The parent group - Scotts & Co. - now manages customer service and order fulfilment on behalf of ten other specialist catalogue.
As you would expect from Britain's premier mail order specialist, quality of product and service are our hallmarks. All products are tested for quality and performance before they can appear in our catalogues, our website or our stores, and we take pride in offering our customers the very best possible service at all times. We are immensely proud of the fact that we have won more industry awards for our catalogues and our websites than any other catalogue group in the UK.
To Contact Us
Should you wish to e-mail us with any questions or queries please contact us at firstname.lastname@example.org. It is usual for our help desk to respond to your email queries within 24 hours.
Enquiries - 0344 482 1716**
If you have any questions about your order, please call this number between the hours of 9.00am and 5.30pm Monday to Friday, excluding Bank holidays and weekends.
Orders - 0844 482 1115 (24/7)
We regret our operators are unable to deal with enquiries on this number. Before calling, make a note of your order details, have your credit card number and expiry date handy and quote the reference number printed either on the back of your catalogue or say you are ordering via the website.
If you would like to order by post rather than online, just send your completed order form to the address below. Please include your credit card details, postal order or cheque made payable to Overstocks2Clear:
1 Crompton Road
Fax Number - 0844 482 1100
Fax enquiries or orders can be sent on the above number. If it is an order you wish to place please include your credit card details. Please also include your telephone number in case of any transmission or legibility problems.
*Charges for 03 numbers are the same as standard UK landline numbers starting 01 or 02. Calls to 03 numbers are often included in bundled minutes and unlimited call packages. Please contact your provider for more information. All calls may be monitored and recorded for training purposes.
**Calls to 0844 numbers cost 7p per minute plus your telephone company's access charge